Terms & Conditions

These terms and conditions govern bookings of stays at the properties managed by:

• BlueHorizons Homes SUARL, a single-member limited liability company under Senegalese law
• Registered office: Diamniadio SD City Villa 135, Dakar, Sénégal
• Trade register (RCCM): SN DKR 2026 B17446 · Tax ID (NINEA): 013045944
• Contact: contact@bluehorizonshomes.com · bluehorizonshomes.com

hereinafter "BlueHorizons Homes", and any person making a booking, hereinafter "the Guest".

2.1 Bookings are made on bluehorizonshomes.com, by email or through the contact form.

2.2 All bookings are subject to the property's availability on the requested dates.

2.3 A booking is confirmed upon receipt of the 30 % deposit, within 48 h. Without payment within this time, BlueHorizons Homes may cancel the booking.

3.1 Prices are stated in West African CFA francs (FCFA / XOF), all taxes included. Euro amounts shown on the website are for guidance only.

3.2 Prices vary with the season, length of stay and number of guests. The applicable price is the one in force at the time of booking.

3.3 Payment is made in two instalments:

• a 30 % deposit at booking, within 48 h;
• the 70% balance on arrival.

3.4 Accepted payment methods: Wave, Orange Money, PayPal, bank transfer (bank details sent on request). Card payment is not available at this time.

4.1 Cancellation by the Guest. Cancellations are made by email or through the contact form. The 30 % deposit is non-refundable, whatever the cancellation date. The balance is not due. We recommend taking out travel insurance covering cancellation.

4.2 Changes by the Guest. Dates, number of guests or length of stay can be changed subject to availability, from the booking management page linked in the confirmation email. Changes carry no administrative fee.

4.3 Deposit locked on the original amount. The 30 % deposit calculated on the original amount is retained in all circumstances, including after a change. Example: for a 1,000,000 FCFA booking, the non-refundable deposit remains 300,000 FCFA, even if the stay is later reduced to 500,000 FCFA.

4.4 Price difference after a change. It is settled on arrival:

• longer stay or extra guests: the Guest pays the difference before or on arrival;
• shorter stay, Guest having paid the deposit only: the remaining balance (new price minus original deposit) is due on arrival;
• shorter stay, Guest having paid in full: the difference is refunded on arrival, excluding the original deposit.

4.5 Cancellation after a change. The original deposit is retained in full.

4.6 Cancellation by BlueHorizons Homes. In the event of force majeure making the property unavailable, BlueHorizons Homes will offer to postpone the stay or refund all amounts paid.

• Check-in: from 4:00 PM
• Check-out: before 12:00 PM

Late check-out on request, subject to availability: 35,000 FCFA until 3:00 PM, 60,000 FCFA until 6:00 PM. It is not available when another guest arrives the same day.

Maximum capacity: 12 guests at OceanView Ndayane and 10 guests at PalmView Saly. Any undeclared excess may lead to the end of the stay, without refund.

The price of the stay includes:

• the entire property, privately;
• water, WiFi and electricity — except at PalmView Saly, where electricity runs on a prepaid meter topped up by the Guest;
• white bed and bath linen;
• cleaning of common areas every 2 to 3 days and end-of-stay cleaning;
• the private pool;
• 24/7 caretaking and team assistance during the stay.

Optional services, on request:

• cleaning of bedrooms and bathrooms with fresh linen: flat fee of 10,000 FCFA;
• private chef: 2,500 FCFA for breakfast, 5,000 FCFA for lunch, 5,000 FCFA for dinner (service fee per meal, groceries paid by the Guest);
• airport transfer, car rental, massage, yoga, quad biking, excursions: quoted on request.

No security deposit is required. The Guest remains responsible for any damage caused during the stay, charged at the actual cost of repair, on proof. Any damage must be reported to our team straight away.

The house rules form part of these terms: quiet hours from 10:00 PM to 8:00 AM, events only with prior written approval, pets on request with written approval, no smoking indoors, outdoor CCTV. Any booking implies acceptance. A serious or repeated breach may lead to the end of the stay, without refund.

BlueHorizons Homes cannot be held liable for damage resulting from force majeure, bad weather or events beyond its control. The pool and beach are unsupervised: guests swim at their own risk.

Data collected at booking is processed in accordance with our privacy policy.

These terms are governed by Senegalese law. Any dispute will be submitted to the competent courts of Dakar, after an attempt at amicable settlement.

• Email: contact@bluehorizonshomes.com
• Website: bluehorizonshomes.com